MAX Pro Shop Shipping Policy

Effective Date: July 2026

Thank you for shopping with MAX Pro Shop! We appreciate your business and are committed to delivering high-quality apparel and accessories as quickly as possible.

Order Processing

Many of our products are made to order through our trusted fulfillment partners, TopStitch and Ninja. Because of this, production begins after your order is placed.

• Production Time: Typically 3–7 business days

• During holidays, sales events, or new product launches, production may take a little longer.

Once production is complete, your order will be shipped using the shipping method selected at checkout.

Estimated Shipping Times

After your order has been produced:

United States

• Standard Shipping: 3–7 business days

• Expedited Shipping (when available): 2–4 business days

International Orders

• Estimated Delivery: 7–21 business days

• Delivery times vary depending on destination and customs processing.

Please note these are estimated delivery times and are not guaranteed.

Shipping Rates

Shipping costs are calculated automatically at checkout based on your order, shipping address, and selected shipping method.

Tracking Information

Once your order ships, you will receive an email containing your tracking number. Tracking information may take up to 24 hours to become active after shipment.

Multiple Shipments

Because we work with multiple fulfillment partners, items in the same order may be produced and shipped from different facilities.

As a result:

• You may receive multiple tracking numbers.

• Your items may arrive on different days.

• There is no additional shipping charge beyond what is shown at checkout.

Incorrect Shipping Address

Please verify your shipping address before placing your order.

If an incorrect address is provided and your package is returned, the customer is responsible for any reshipping charges.

Lost, Stolen, or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date or expected delivery date.

We will work with the shipping carrier and our fulfillment partners to resolve the issue as quickly as possible.

MAX Pro Shop is not responsible for packages marked as delivered by the carrier but reported missing afterward.

Delays

While we strive to deliver every order on time, delays can occur due to:

• High order volume

• Weather

• Carrier delays

• Customs inspections

• Holidays

• Circumstances beyond our control

We appreciate your patience should these situations arise.

Questions?

If you have any questions about your order, please contact us.

MAX Pro Shop

Thank you for supporting MAX Pro Shop. We look forward to helping you represent MAX wherever you go!